ITIL® Service Design (SD) [Udemy Free Coupon - 100% Off] | Programming Buddy Club

ITIL® Service Design (SD) programmingBuddyClub

Discount - $ Free 100% Off

• Lectures - 318 lectures
• Skill Level -Beginner Level
• Language - English
• Published - Last updated 7/2019
• Coupon -

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Course Includes

• ☑️ Be prepared to respond to customers on social media
• ☑️ Understand the concept, principles, purposes and objectives of service design processes
• ☑️ Learn the interaction and connection of service design processes with other service lifecycle processes
• ☑️ Define the sub-processes, activities, methods, and functions used in each of the service design processes
• ☑️ Understand the roles and responsibilities within service design and the activities and functions to achieve operational excellence
• ☑️ Measure service design performance
• ☑️ Define the technology and implementation requirements in support of service design
• ☑️ Foresee the challenges, key performance indicators (KPIs), critical success factors (CSFs), and risks related with service design

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What Will I learn?

• 📺 7.5 hours on-demand video
• 📚 5 downloadable resources
• 💓 Full lifetime access
• 📱 Access on mobile and TV
• 📋 Certificate of Completion

Requirements

• ⚓ The course requires that the students possess a valid ITIL® Foundation Certification or have taken the ITIL® Foundation course.
• ⚓ Additionally, two to four years of relevant work experience is also recommended.

Who is the target audience?

• 🙇 IT operations managers and technical decision makers
• 🙇 IT management personnel
• 🙇 Professionals managing, implementing, or consulting on ITIL processes

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